#DRIVER SCANNER 2016 DRIVER#
I suggest you to completely uninstall the printer driver and restart the computer to automatically reinstall the default drivers. Go to “Services” window and go to “windows image acquisition” and check 'dependencies tab' - start any programs that are in that window.
#DRIVER SCANNER 2016 HOW TO#
Note: After you have finished troubleshooting, follow the steps under “ How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup. How to troubleshoot a problem by performing a clean boot in Windows : When you perform a clean startup procedure, you prevent these programs from starting automatically. These programs may include antivirus and system utility programs. Programs that start automatically and run in the background that may interfere with the system. When you start Microsoft Windows, typically there are several You may boot the computer in a clean boot state and check if the issue persists. Restart the system and try scanning again. The scanner may not work properly when your computer is in standby mode (Windows) or sleep mode. Connect the scanner directly to the computer’s USB port or through one hub only. The scanner may not work properly when connected to the computer through more than one USB hub. Your system may not work properly if you use a USB cable other than the one that came with your scanner.
Wait until the status light turns green to indicate that the scanner is ready to scan. Please try the printer diagnostic utility as this resolves many common printing issues.Įnsure that “Windows Image Acquisition” service is running. Sorry to know that you are facing this issue. I can understand that it must be difficult for you when things are not working as it should. Thank you for posting your question in the Microsoft Community.
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